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Common questions answered regarding domain names
Registering a domain name be quite overwhelming but it’s actually really easy, simply type in the domain name you want to register e.g. lunahost.co.uk. If the domain name is available for registration you will be taken through the ordering process from there. If a domain name is unavailable you will be notified at this point, you can search for another domain if you wish.
It depends how your domain is configured, if your name servers (DNS) are pointing to your hosting provider then your website will remain online as long as these settings remain intact. If your DNS is configured with your current registrar you may need to re-configure those values when your domain has been transferred to us.
Using our Free DNS hosting you are can setup A, AAAA, CNAME, MX, TXT, SRV and NS records.
Absolutely, with our Free DNS hosting you can setup the redirect records to point email or other protocols to third party services.
We accept Visa, MasterCard and American Express credit cards as well as PayPal. All card payments are securely handled by Stripe. Most domains can be registered for 1 to 5 years, however some domain may have specific requirements (such as a minimum of 2 years).
While we are able to sell domains worldwide, International customers will benefit from choosing a domain registrar in their area to simplify billing and avoid communication complications. Please contact us if you are unsure if we can sell to your country.
We’re on a mission to provide as many domain extensions as possible, if you’re looking for an extension we’re not currently selling simply let our sales team know and if we can make it available to you we certainly will.
Yes. When your domain renewal is due the Registrant Contact listed will receive an automated 30 days notice prior to the domain expiring. And to be safe than sorry, we will also send additional reminders 14, 7, 3 and 1 days before the domain will expire.
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